Privacy Policy

 

Privacy Policy

Effective Date: July 14, 2025

At The Small Firm, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information, especially as it relates to our SMS communication services.

Information We Collect

We collect personal information that you voluntarily provide through our Contact Us page, including:

  • Your name
  • Email address
  • Telephone number
  • Any message or inquiry submitted via the contact form

We may also collect information verbally over the phone or in person if you speak with a representative.

How We Use Your Information

Your information is used strictly to:

  • Respond to inquiries
  • Provide legal services
  • Send updates about your case, status changes, or request documents
  • Notify you of upcoming deadlines or important legal information

We do not sell, rent, or share your information with third parties for marketing or promotional purposes.

Mobile Information Use Statement 

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text and SMS Messaging Policy

By providing your phone number to The Small Firm, you agree and acknowledge that The Small Firm may send text messages to your wireless phone number regarding case details and document requests, including status updates and reminders for important dates or notifications.

  • Message and data rates may apply
  • Message frequency will vary
  • You may opt out by replying “STOP” at any time
  • You may reply “HELP” for assistance

Verbal Opt-In Policy

The Small Firm collects opt-in verbally from customers. Customers may opt in to receive messages either in person at a physical location or over the phone. During initial registration, staff will request the customer’s phone number and ask if they would like to receive SMS notifications. They are informed that:

  • “Message and data rates may apply”
  • “Message frequency may vary”
  • “You can text HELP for more info or STOP to unsubscribe”
  • “Your number will not be shared with third parties for marketing purposes”

Data Security

We implement reasonable measures to protect your data, though no method of transmission over the internet is completely secure. You assume some risk when submitting information online.